Affected components
Updates
Resolved
The incident is resolved since 7:40pm UTC. Monitoring shows users are able to start workspaces in both EU and US regions.
Tue, Jan 25, 2022, 07:44 PM
Monitoring
We've created new clusters for both the EU and US regions, and are able to start workspaces.
Tue, Jan 25, 2022, 07:16 PM(28 minutes earlier)
Investigating
The incident is also impacting users in the US region.
There appears to be a networking issue causing issues in both regions (we are still investigating).
As a workaround, we are going to try and build new workspace clusters, to see if they can avoid the network trouble. More updates soon!
Tue, Jan 25, 2022, 06:40 PM(35 minutes earlier)
Investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Tue, Jan 25, 2022, 06:03 PM(37 minutes earlier)