Users are having trouble starting workspaces
Incident Report for Gitpod
Resolved
The incident has been resolved. Thank you for your patience.
Posted Dec 22, 2021 - 12:32 UTC
Monitoring
Gitpod workspaces are starting now. We're continuing to monitor the situation.
Posted Dec 22, 2021 - 11:36 UTC
Update
We are continuing to work on this issue with our cloud provider.
Posted Dec 22, 2021 - 10:45 UTC
Update
The cloud provider has confirmed the issue at their side and are working towards the fix.
Posted Dec 22, 2021 - 08:37 UTC
Update
We are facing major outage due to issues in pulling images from cloud providers registry, this is causing workspaces to not start.
Posted Dec 22, 2021 - 08:33 UTC
Update
We are continuing to work on a fix for this issue.
Posted Dec 22, 2021 - 08:28 UTC
Update
We are working with cloud provider to mitigate the issue. We are applying workaround patches to our system to reduce the impact.
Posted Dec 22, 2021 - 07:57 UTC
Update
Our cloud provider has acknowledged the issue and working towards investigating/resolving it.
Posted Dec 22, 2021 - 06:43 UTC
Update
We have raised a support ticket with our cloud provider on issue in pulling images from container registry. We are awaiting response.
Posted Dec 22, 2021 - 05:53 UTC
Identified
Users are having trouble starting workspaces in the US region again. We're currently pursuing mitigation, and will provide an update soon.
Posted Dec 22, 2021 - 04:13 UTC
Monitoring
We think the issue is over and are monitoring.
Posted Dec 22, 2021 - 03:58 UTC
Investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Posted Dec 22, 2021 - 03:24 UTC
This incident affected: Third parties services (Google Cloud Platform Google Container Registry) and Workspaces.
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