Uncommitted changes from older workspaces are not restored on restart
Incident Report for Gitpod
Between 5:20 UTC and 12:36 UTC we had misconfigured the location for Gitpod’s workspace backups.

Backups are taken when a workspace is stopped and they are restored when you reopen a workspace.

You are affected only if you have stopped and thereby backed up a workspace before 5:20 UTC today AND you have reopen this workspace during the incident.

Impact 1: The old backup could not be found, as such you got a new git clone without your changes.

Impact 2: Changes you made after you reopened the workspace are still backed up, but in the wrong location. If this affects you please reach out to us at support@gitpod.io and we will make sure you can recover your uncommitted changes between 5:20 UTC and 12:36 UTC.

We are very sorry for the trouble this has caused to our users.
Posted Jul 01, 2021 - 16:04 UTC
We found the root cause of the issue and still working on the fix.

The good news is: There is no data loss. All data is safe. We still need some time to restore all the data.
Posted Jul 01, 2021 - 10:25 UTC
We believe we have found the root cause and are working to implement a fix. For the time being, please do not re-start workspaces older than today 06:00 CEST.
Posted Jul 01, 2021 - 09:50 UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

See also: https://github.com/gitpod-io/gitpod/issues/4671
Posted Jul 01, 2021 - 08:50 UTC
This incident affected: Workspaces.