Some workspaces won't start in the EU

Incident Report for Gitpod

Resolved

Workspaces are starting normally once again.
Posted Oct 25, 2022 - 09:40 UTC

Update

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Posted Oct 25, 2022 - 09:03 UTC

Monitoring

Some workspaces were not running in the EU. We have identified the issue, which was an unhealthy Redis cluster. New workspaces should be able to start. We are continuing to monitor.
Posted Oct 25, 2022 - 08:02 UTC
This incident affected: [PAYG] Workspaces.
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