Gitpod Flex unable to retrieve account information

Incident Report for Gitpod

Resolved

A fix has been rolled out and the the issue has been resolved.
Posted Nov 11, 2024 - 12:24 UTC

Identified

Some users might be automatically logged out of the Gitpod Flex dashboard and be unable to log-in again. The problem has been identified and we're rolling out a fix.

Running environments are not impacted.
Posted Nov 11, 2024 - 12:09 UTC
This incident affected: [FLEX] Dashboard and [FLEX] Management Plane.
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