Degraded Performance: Websocket Connection Error

Incident Report for Gitpod

Resolved

The fix is deployed and everything is operational again.

Posted Jul 06, 2021 - 20:23 UTC

Identified

We've identified a regression on one of our dependencies: https://bugs.chromium.org/p/chromium/issues/detail?id=1226856#c12

A workaround was implemented and we're deploying it:
https://github.com/gitpod-io/gitpod/pull/4719

Posted Jul 06, 2021 - 20:04 UTC

Update

We're currently testing a possible fix.

Posted Jul 06, 2021 - 17:45 UTC

Investigating

We've spotted that in some cases users get a websocket connection error and cannot access gitpod.io. Usually a browser restart helps. We're currently investigating the issue, and will provide an update soon.

Posted Jul 06, 2021 - 15:53 UTC

This incident affected: Workspaces.