Workspace start failing due to image pull

Incident Report for Gitpod

Resolved

We are pleased to confirm that the image pull issue has been successfully resolved.

Posted Aug 13, 2024 - 14:39 UTC

Investigating

Unfortunately, the fix wasn't effective. We're working on a solution to the image pull errors.

Posted Aug 13, 2024 - 11:54 UTC

Monitoring

We've restarted the service responsible for image builds to solve the rate-limit issue.

Image builds are back to operational. We keep monitoring the system.

Posted Aug 13, 2024 - 09:04 UTC

Investigating

We've spotted that some workspaces cannot start with a "Too many request" error on image pulls.

We're currently investigating the issue, and will provide an update soon.

Posted Aug 13, 2024 - 08:30 UTC

This incident affected: Image Builds.